This is a perfect job for a young person, who cares about customer service and is willing to go the extra mile for support that people will notice and appreciate!
Read carefully and jump on board if you are up to the challenge! Become our Customer Support Specialist at one of the fastest growing companies in Riga.
Taxify is biggest taxi booking app in Eastern Europe with over 1,500,000 happy customers in 20+ different cities.
Customer Support Specialist
You are going to be part of Taxify Riga Operations team. We have thousands of clients, who expect superb customer service in case there are any issues with Taxify service.
- You have great customer service skills like great listening and responsiveness!
- Resolving drivers and customers complaints genuinely while creating loyal fans
- Working with Customer Support Systems, E-mails and Taxify backoffice systems
- Helping with any other issues from our riders and drivers
- Testing new Beta versions of Taxify app with cool & upcoming features
We really want you to:
- Be young, energetic and attentive communicator
- Have good spoken and written Latvian, Russian and English
- Get excited of making people super happy 🙂
- Having sales and analytical experience is a nice plus
- Amazing personal growth experience at one of the fastest growing startups
- No corporate BS
- Benefits from working with a motivated and talented international team, plus regular team events
- Monthly taxi credit for work and leisure rides
- Flexible working hours
- Competitive pay depending on your experience and performance
- Working in a cool office with a nice view to Old Riga.
Apply now – send your CV and salary expectation >